As a truly independent and ultra-proactive Estate Agent, we provide a highly bespoke and personal service which many of our competitors cannot match. We understand that selling your home is a huge decision, and we are here on hand to make it a smooth and enjoyable experience. We possess the marketing tools and local knowledge to ensure that your property is sold to its full potential, making it stand out from the crowd and ultimately achieving the best possible price. We pride ourselves on our outstanding and flawless customer service with an office of experienced staff to make sure you feel confident you made the right choice. No question too small, our approachable team are on hand to guide you through the selling process from start to finish. We want to exceed your expectations and make sure your experience with us is one which you would recommend, so each of our staff will visit your property to understand your specific needs and expectations, ensuring they know your property inside and out. We are ‘The Signature that sells’ and our vision is to provide an exceptional bespoke service that we are proud to put our name to.
Jodie has an artistic eye, and a quirkiness about her photography and marketing. She gets a real kick out of making your bespoke adverts stand out. Having always worked within a customer service role, Jodie is always a popular figure with our vendors and landlords. Having recently started a little family of her own, Jodie first came into our Milton office as a customer, buying her first home from us, with her partner. Never shying away from any task given to her, Jodie has fast become a vital asset to us here at Samuel Makepeace. In her spare time, Jodie enjoys going to the gym and keeping fit, but her main priority would be looking after her little boy who often pops into the office to say hello!
Kieran is the man in charge of showcasing your properties with his fantastic photography skills. Kieran’s attention to detail is second to none, there is no better person you would want in charge of making your property shine. Prior to joining the Makepeace family, Kieran has worked with a customer service-based background for the past six years. He has also recently graduated from University with a degree in Business Management. Kieran also loves to travel and see new places around the world.
Alsager & Kidsgrove
Claire joined us from a retail background and sure has that customer focused approach. You will find her going that extra mile to make sure all our customer’s expectations are not only met but exceeded. A Mummy of two, nothing pleases Claire more than spending time with her family. In her work life, Claire gets her motivation from securing our vendor’s successful sale and letting our landlord’s properties.
Kieran joined our Kidsgrove team at the beginning of 2019 and has instantly become a part of our furniture. Kieran is not only in charge of getting as much money as possible for your property, but he has gained a wealth of industry knowledge allowing him to become a accurate and efficient valuer. Having worked in retail for the last 6 years, Kieran’s attention to detail for customer service is second to none. Kieran is not only an all-round nice chap but has the brains to go with it too having recently graduated from Staffordshire University with a 2:1 Bachelor of Science Degree in Sports & Exercise Science. In his spare time, you would typically find Kieran socialising or playing football with his friends.
Senior Sales Negotiator
Jaydene is a highly valued member of the team with endless five-star reviews. Jaydene is responsible for negotiating offers and managing sales at both of our Kidsgrove and Alsager branches. Jaydene has previously worked within recruitment so brings a whole load of knowledge and valuable experience with her. Outside of work you would probably find her at the gym, as she loves to keep herself fit. She also has a strong passion for netball playing in one of Stoke’s competitive leagues! We love a graduate here at Samuel Makepeace – with Jaydene having a Bachelor of Science Degree in Physiotherapy.
Maddy joined our team in early 2020 with fantastic energy and a passion for delivering great customer service, Maddy is a great asset to our Kidsgrove & Alsager team. Prior to life in the estate agency, Maddy has worked within retail management, so she is confident at resolving problems and providing a professional but friendly service to our customers. In her spare time, you would find Maddy out spending time with her friends on the dancefloor. She also loves a holiday and a little bit of retail therapy!
Daniella is now part of the family at Kidsgrove & Alsager. Daniella’s roles within the team involve negotiating offers and dealing with queries being a crucial part of our extremely busy offices. Daniella graduated from Leeds Beckett University with a degree in Marketing. In her spare time she loves playing board games with family and heading over to the theatre for a musical!
Niamh is an integral part of our Kidsgrove & Alsager team. Niamh’s day to day roles within the company include showing potential buyers around properties as well as negotiating offers. Niamh has previously worked within the retail industry, so she brings crucial customer service based experience to our team. Niamh loves to travel and is keen to explore more cities around the world.
Milton & Hartshill
Stephanie has been with the company since day one and has always played an integral part in the successful running of our Milton branch. Stephanie runs an organised and extremely proactive office having years of experience within many aspects of the Customer Service industry. Stephanie is known within the office as ‘Carol’ as her mathematical skills are second only to Carol Vorderman herself. Out of the office, Stephanie is busy being a mum to three beautiful young children who most certainly keep her on her toes... in fact she most likely comes to work for a rest!
PROPERTY VALUATIONS MANAGER
Jordan loves our busy offices at Milton & Hartshill and is a real asset to the team. He’s a strapping young lad and is outnumbered by the ladies in the office. Jordan oversees valuing your properties and is keen to deliver a fantastic customer service. Prior to this position, he had managed a Pawnbrokers and has recently graduated from Staffordshire University with a 2:1 Bachelor of Arts Degree in Terrorism and Criminology. Outside of work you’ll probably find Jordan cluttering a side-line or shouting at the TV as he is a massive football fan, and for his sins, he’s a big Port Vale supporter (someone has to be!)
SENIOR SALES NEGOTIATOR
Louise has a great flare for organisation and a real knack for the personal approach. She has worked at every one of our branches and been with us for several years. What she doesn’t know about moving home is quite frankly not worth knowing! She just loves keeping you in the loop on your property move, and oozes professionalism. We think Louise is a bit of a foodie, as her favourite question is “what are you having for tea?!” Outside the office, Louise’ love is her daughter, and she really dotes over her. When she can, she enjoys meeting up with friends for a good catch up.
SENIOR SALES NEGOTIATOR
Since joining the Makepeace team early in 2017, Sophie is now a part of the furniture and is flourishing in her Sales Negotiator role within the Milton office. Sophie has a wealth of experience in customer services from her previous roles and this shines through on a daily basis with her warm and friendly character. Sophie is not one to shy away from a task and is always willing to go that extra mile to ensure all our customers are happy. Away from the hustle and bustle of the office, you would probably find Sophie in the gym with her friends or out walking with her little son.
Georgia joined the team in early 2020 bringing her exceptional people skills and enthusiasm to the Makepeace family. She has previously worked as part of a cabin crew for Thomas Cook Airlines, so Georgia has mastered the art of talking to customers, but most importantly making them feel comfortable. Georgia oversees showcasing your properties, accompanying viewings, and also negotiating offers. Outside of work hours Georgia is a real sociable individual so you could typically find her at music festivals with her friends. As expected through her previous line of work, Georgia has already visited a lot of interesting cities throughout the world and is keen to see even more!
We were delighted when Lucy joined our Milton & Hartshill team, not just because she is fantastic with customers, but because she brings valuable experience within the Estate Agency industry with her. Lucy loves to keep fit – you might spot Lucy running the roads of Stoke or at the gym! She also has a passion for baking, often bringing samples into the office. Lucy has also recently obtained her Beauty Therapy NVQ Level 3 qualification. She also loves to travel and is keen to see more places.
Here we have Alissa who recently joined our Milton & Hartshill team from a recruitment and customer service-based background. Alissa’s roles within the company include negotiating offers on properties, booking viewings and most importantly – getting the best price possible for your home! Alissa is also a keen gym fanatic and in her spare time you would probably find her out drinking cocktails with her friends or dining out with her partner. She loves to explore new places and is probably counting down the days until her next adventure.